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The school is the only supplier of the official (badged) items of uniform.

We will refund or exchange items bought from Culcheth High School within 30 term days (school days) of purchase with a valid receipt / order reference number.

All items returned must be in a resalable condition with original labels and packaging.

To return an item purchased online:

1. Email shop@culchethhigh.org.uk and advise which item is to be returned.
2. Students should return the item to Student Services with a valid receipt/order reference number.

Within 48 working hours the return will be processed and a reimbursement will be made via the original payment method.

To return an item purchased via Student Services/Reception:

Within 48 working hours the return will be processed and a reimbursement will be made by cheque.

To exchange an item:

On Line: Please follow the return procedure above and place a new order to purchase the replacement item.

Purchases via Student Services/Reception: As with returns above. The replacement item will be available from Student Services within 48 hours.

Students should return the item to Student Services.

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